On the Ship:
- Security Guards and Supervisors wear light blue shirts with a distinctive epaulet on each shoulder and a gold badge on their left pocket. You may approach them when you see them around the ship. You may also ask our Guest Services Staff to notify our Security Staff if you need to speak with them.
- To report a crime or other emergency situation onboard, you may dial a designated emergency number (8888 on most ships but check your Guest Services Directory to confirm) from any shipboard telephone. A ship’s officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist.
- Put items such as passports, cash, and jewelry in the in-stateroom safe
- Do not leave purse or other valuables unattended in meeting rooms
- Always verify the identity of anyone knocking at your door before admitting them. Call the Guest Relations desk to verify deliveries or maintenance that you did not request.
When Out & About:
- Do not wear your badge outside the ship – it identifies you as an out-of-towner
- Do not wander around looking lost – get directions before leaving the ship
- Take clearly marked taxis or shuttle services
- Walk with another person whenever possible
- Do not leave valuables unattended at the pool or beach
- Travel with only the credit and ID cards you are likely to use
- Keep wallets in an inside jacket pocket and small bills in pants or skirt pockets so you don’t have to take your purse or wallet out more than necessary
- Carry your purse close to your body; shoulder bags should never be slung loosely over one’s shoulder. Also, make sure you have a purse that closes completely, preferably with a zipper.
- If anything happens, be as vocal as possible. Document as many details as you can. Get and write down names, titles, dates and times you spoke with members of the hotel staff or other “security” persons, as well as what each person said. Contact the police. Remain calm but be assertive in stating your needs.